1. The short version
Felmark is a free-forever freelancer workspace. We don’t charge for accounts, seats, or features. When you get paid through our invoicing, we take a small transaction fee (see §6). You own your data, we don’t sell it, and you can export it at any time.
Everything below is the legal version of that sentence. If anything is unclear, email hello@tryfelmark.com and a human will answer.
2. Who can use Felmark
You must be at least 18 years old and legally able to enter a binding contract. If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to that entity.
You’re responsible for keeping your account credentials secure and for all activity that happens under your account. Tell us immediately if you suspect unauthorized access.
3. Your account
You create an account by signing in with a supported authentication method (email magic link, Google, or others we may add). You agree to provide accurate information and to keep it current. One account per person unless we explicitly approve otherwise.
You may close your account at any time from the Service settings, or by emailing us. We may suspend or close accounts that violate these Terms, as described in §11.
4. What Felmark does
Felmark is a workspace for independent freelancers to manage clients, notes, proposals, time, invoices, and payments. Some features:
- Workspaces. Isolated client spaces with notes, files, and history.
- Block editor. Rich documents with slash commands, embeds, and AI-assisted blocks.
- Time tracking. Manual and (eventually) automatic domain-to-client mapping.
- Invoicing & payments. Stripe-powered invoices with card and ACH support.
- Chrome extension. A thin shell that opens the web app in a new tab or popup.
We’re shipping Felmark iteratively. Features marked “beta,” “preview,” or “experimental” may change, break, or be removed without notice. We’ll do our best to give notice for anything that materially affects paid flows.
5. Your content
You own your content.Notes, documents, client records, invoices, files, and anything else you create or upload (“Your Content”) remain yours.
You grant Felmark a limited, worldwide, non-exclusive, royalty-free license to host, store, copy, display, and transmit Your Content solely to operate and improve the Service — including generating derivative data like search indexes, previews, analytics, and optional AI features you enable. This license ends when you delete Your Content or close your account, except for backups kept for a reasonable period and data we’re required to retain by law.
You represent that you have the rights to Your Content and that it doesn’t violate any law or third-party right. We may remove content that we reasonably believe violates these Terms.
AI features.Some features use third-party AI models. Inputs and outputs are processed per the providers’ terms. We don’t use Your Content to train third-party models without your consent.
6. Fees, payments & taxes
Free forever.Access to Felmark is free. We don’t charge for user accounts, seats, or feature tiers at this time.
Transaction fee. When your client pays you through a Felmark-generated invoice, we charge 2.9%of the payment amount, plus any payment-processor fees passed through from Stripe. This fee is deducted from the payout before it reaches your connected bank account. We’ll always show the fee on the invoice and in the payout breakdown before payment.
Stripe Connect. Payments are processed by Stripe. By accepting payments through Felmark, you also agree to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. We don’t hold funds — Stripe does.
Taxes.You are solely responsible for any taxes on your income and for collecting and remitting sales tax, VAT, GST, or similar that you invoice your clients. Felmark isn’t a tax advisor.
Refunds & chargebacks.Refund decisions are between you and your client. If a payment is charged back, the disputed amount (plus any Stripe chargeback fees) is deducted from your Felmark balance or collected from your connected account per Stripe’s terms.
7. Acceptable use
You agree not to:
- Use the Service for anything illegal, deceptive, or fraudulent.
- Upload content that infringes intellectual-property, privacy, publicity, or other rights.
- Send spam, phishing content, or unsolicited bulk messages through the Service.
- Probe, scan, or test the vulnerability of the Service without our written permission; or bypass rate limits, auth, or other technical controls.
- Reverse engineer, decompile, or derive source code from the Service, except where applicable law expressly permits.
- Resell, white-label, or build a competing product using the Service.
- Use the Service to process restricted content (including payment card data outside of Stripe’s flow, or regulated categories like PHI under HIPAA) unless we agree in writing.
8. Our intellectual property
Felmark, the Felmark mark, the wordmark, the site design, the product UI, the extension source, and everything we ship other than Your Content are owned by Felmark, Inc. or our licensors. We grant you a limited, revocable, non-transferable license to use the Service in accordance with these Terms. No other rights are granted.
Feedback, suggestions, and ideas you send us are non-confidential, and we may use them to improve the Service without obligation to you.
9. Third-party services
Felmark integrates with third-party services, including payment processors, authentication and cloud infrastructure providers, AI model providers, email providers, and the Chrome Web Store, among others. Your use of those services is governed by their terms and privacy policies, not ours. We are not responsible for third-party services’ availability, accuracy, or practices.
10. Privacy
Our handling of personal data is described in our Privacy Policy. By using the Service you consent to that handling.
11. Suspension & termination
You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if your account creates legal risk for us, if a payment-processor or authority requires it, or if we discontinue the Service.
Where reasonable, we’ll give advance notice and a chance to fix the issue. After termination, we’ll provide a reasonable window (typically 30 days) for you to export Your Content, after which we may delete it. Sections that should survive termination — including §§5 (ownership), 6 (fees already accrued), 8 (IP), 12 (disclaimers), 13 (liability), 14 (indemnity), and 15 (disputes) — do.
12. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. Felmark disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We don’t warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or harmful components, or that defects will be corrected.
Felmark is a tool, not a lawyer, accountant, or financial advisor. Invoices, proposals, or contracts generated by or with Felmark are your responsibility to review.
13. Limitation of liability
To the maximum extent permitted by law, Felmark and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages; or for lost profits, revenues, data, or goodwill, whether based in contract, tort (including negligence), strict liability, or any other theory, even if Felmark has been advised of the possibility of such damages.
Felmark’s aggregate liability for any claim arising out of or related to the Service is limited to the greater of (a) the total fees you paid Felmark in the twelve (12) months before the event giving rise to the claim, or (b) one hundred US dollars ($100).
Some jurisdictions don’t allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the above limitations apply to the maximum extent permitted.
14. Indemnification
You agree to defend, indemnify, and hold harmless Felmark and its officers, employees, and affiliates from any third-party claim, demand, loss, or damage (including reasonable attorneys’ fees) arising out of (a) Your Content, (b) your use of the Service, (c) your violation of these Terms, or (d) your violation of any law or third-party right.
15. Disputes & governing law
The governing law and jurisdiction for these Terms will be specified in a future update once Felmark’s business entity is finalized. Until then, any dispute will be resolved under the laws that apply to the jurisdiction where Felmark is legally established at the time the dispute arises.
For customers outside the United States, mandatory consumer-protection provisions of your local law may still apply. Nothing here waives rights that can’t be waived under applicable law.
16. Changes to these Terms
These Terms are subject to change at any time, without prior notice. We may update, add to, or remove any part of these Terms as our product, policies, or legal structure evolve. The effective date at the top of this page reflects the latest version. Where reasonable and practical, we’ll highlight material changes via email or an in-app banner — but we’re not obligated to. Your continued use of the Service after changes take effect means you accept the updated Terms. If you don’t agree with an update, your remedy is to stop using the Service.
17. Miscellaneous
- Entire agreement. These Terms, together with our Privacy Policy and any mutually-signed written agreement, are the entire agreement between you and Felmark regarding the Service.
- Severability. If any provision is found unenforceable, the rest remains in effect.
- No waiver.Failure to enforce a provision isn’t a waiver of it.
- Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or as part of a merger, acquisition, or sale of assets.
- Relationship. Nothing here creates a partnership, joint venture, employment, or agency relationship between you and Felmark.
18. Contact
Questions, legal notices, and anything else you’d like a human to answer:
Felmark, Inc.
hello@tryfelmark.com